Frequently Asked Questions
Product Questions
Our children’s prints are available in two standard sizes:
- Size A3 (29.7 x 42 cm): Ideal for decorating bigger spaces or as a central piece on a wall.
- Size A4 (21 x 29.7 cm): Perfect for smaller spaces or to combine them with other prints and create a composition.
Both sizes are very versatile and adapt to different styles of children’s decoration.
Our children´s prints are printed on high quality 300 gsm paper, which gives them a strong and durable finish. This type of paper is ideal for keeping colours vibrant and offering excellent texture, perfect for decorating children’s rooms with a stylish and elegant touch.
Yes, all our prints can be personalized. For those that include a space for the name, you can simply add it during the purchase process on our website. For those that do not have a name by default, it is also possible to personalize them. Just contact us, and we will be happy to add the name.
Our prints are sold unframed, but on our website you have the option to choose the frame you like best to complement your print. We offer a variety of frames to suit different styles and preferences, so you can receive your print completely ready to hang.
Order and shipping questions
The delivery of our films is done through the postal company Correos, and the estimated delivery time is 7 to 10 working days. However, in some cases, delivery may take a little longer depending on the location or exceptional circumstances.
Yes, we ship all over Spain. We make sure that our films reach any other part of the country quickly and safely.
The shipping costs are as follows:
- Free for orders over 40 €.
- For smaller orders, the shipping cost is 6.99 euros.
This allows you to enjoy affordable or free shipping on purchases over 30 euros.
When we ship your order via Correos, you will receive an email with a tracking number. With this number, you will be able to track the status of your order directly on the Correos website to keep track of its location and progress.
Payment and policy questions
We accept several forms of payment for your convenience:
- Bank transfer
- Credit card payment
- Bizum
- PayPal
- Apple Pay
- Google Pay
You can choose the option you prefer when making your purchase.
Yes, shopping at our online shop is completely secure. We use advanced encryption technology to protect your personal and payment details. In addition, we work with trusted and secure payment platforms such as PayPal, Apple Pay and Google Pay to ensure a safe transaction.
If your order arrives with a problem or defective, please contact us through any available platform: Instagram, email or WhatsApp. We are committed to resolving the problem quickly and efficiently to ensure that you are satisfied with your purchase.
